Privacy Policy

Last updated: January 25, 2026

Your Privacy Matters

At Coachable Cards, we believe transparency builds trust. This policy explains what information we collect, why we collect it, and what control you have over it. We're committed to protecting your privacy and being clear about our practices.

We don't sell your data. We don't share it with third parties for marketing. We use it only to provide and improve the coaching tools you rely on.

Scope of this Privacy Policy

This Privacy Policy describes how Coachable Cards ("we," "our," or "us") collects, uses, and shares information about you when you use our services, including our website, mobile applications, and coaching tools (collectively, the "Service"). It applies to all users of Coachable Cards, including coaches, clients, and visitors to our platform.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. What We Collect

We collect information that helps us provide and improve our coaching tools. This includes:

Information You Provide Directly

Account information (name, email address, password)
Profile information and preferences
Content you create, including cards, decks, and reflections
Communications with us (support requests, feedback)
Payment information (processed securely through third-party providers)

Information from Your Use of the Service

Usage data (how you interact with cards, decks, and features)
Device information (operating system, browser type, IP address)
Log data (access times, pages viewed, features used)
Location data (if you choose to enable location services)

Information from Third Parties

We may receive information about you from third-party services you connect to Coachable Cards, such as authentication providers or calendar integrations, if you choose to use these features.

2. Why We Collect This Information

We use the information we collect to:

Provide and maintain our Service: Deliver coaching tools, process transactions, and manage your account
Improve your experience: Personalize content, remember your preferences, and optimize features
Communicate with you: Send service updates, respond to support requests, and share important information
Ensure security: Detect and prevent fraud, abuse, and security threats
Comply with legal obligations: Meet regulatory requirements and respond to legal requests
Develop new features: Understand how you use our Service to build better coaching tools

3. What You Control

You have control over your information and how it's used:

Access and Update Your Information

You can access, update, or correct your account information at any time through your account settings. You can also download a copy of your data.

Delete Your Account

You can delete your account and all associated data at any time. When you delete your account, we will remove your personal information from our active systems, though some information may remain in backups for a limited period as required by law.

Opt Out of Communications

You can unsubscribe from marketing emails at any time using the link in the email or through your account settings. We will still send you important service-related communications.

Manage Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality of our Service.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

Service Providers: With trusted third-party service providers who help us operate our Service (e.g., hosting, payment processing, analytics), subject to strict confidentiality agreements
Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure infrastructure and monitoring

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

6. Your Rights

Depending on your location, you may have additional rights under applicable privacy laws:

Right to Access: Request a copy of the personal information we hold about you
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Request limitation of how we process your information
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to certain types of processing

To exercise these rights, please contact us at the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Service after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Coachable Cards

Email: privacy@coachable.cards

CalnFlow LLC