Last updated: January 25, 2026
Your Privacy Matters
At CalnFlow and Player C, we believe transparency builds trust. This policy explains what information we collect, why we collect it, and what control you have over it. We're committed to protecting your privacy and being clear about our practices.
We don't sell your data. We don't share it with third parties for marketing. We use it only to provide and improve the listening experience you rely on.
Scope of this Privacy Policy
This Privacy Policy describes how CalnFlow LLC ("we," "our," or "us") collects, uses, and shares information about you when you use our services, including Player C, our website, and related applications (collectively, the "Service"). It applies to all users of Player C and the CalnFlow ecosystem.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
1. What We Collect
We collect information that helps us provide and improve our Service. This includes:
Information You Provide Directly
- Account information (name, email address, password)
- Profile information and preferences
- Listening progress and preferences
- Communications with us (support requests, feedback)
- Payment information (processed securely through third-party providers)
Information from Your Use of the Service
- Usage data (how you interact with Player C, listening sessions, features used)
- Device information (operating system, browser type, IP address)
- Log data (access times, pages viewed, features used)
2. Why We Collect This Information
We use the information we collect to:
- Provide and maintain our Service: Deliver Player C, remember your listening progress, process transactions
- Improve your experience: Remember your preferences, optimize playback, personalize content
- Communicate with you: Send service updates, respond to support requests
- Ensure security: Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations: Meet regulatory requirements and respond to legal requests
3. What You Control
You have control over your information:
- Access and Update: Access, update, or correct your account information at any time
- Delete Your Account: Delete your account and associated data at any time
- Opt Out of Communications: Unsubscribe from marketing emails at any time
- Manage Cookies: Control cookies through your browser settings
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in limited circumstances: with trusted service providers who help us operate our Service (subject to confidentiality agreements), when required by law, in connection with business transfers (with notice), or when you explicitly authorize us.
5. Data Security
We implement appropriate technical and organizational measures: encryption in transit and at rest, regular security assessments, access controls, and secure infrastructure. While no method of transmission over the internet is 100% secure, we are committed to industry-standard protections.
6. Your Rights
Depending on your location, you may have additional rights: access, rectification, erasure, restrict processing, data portability, and the right to object. To exercise these rights, contact us at the information below.
7. Data Retention
We retain your personal information for as long as necessary to provide our Service. When you delete your account, we will delete or anonymize your data, except where required by law.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices: